Uber right now introduced the official completion of its Postmates acquisition deal, which it introduced initially again in July. The all-stock deal, valued at round $2.65 billion on the time of its disclosure, sees Postmates be part of Uber, whereas persevering with to function as a separate service with its personal branding and front-end – whereas some backend operations, together with a shared pool of drivers, will merge.
Uber detailed some of its further thinking across the newly mixed corporations and what that may imply for the companies they work with in a brand new weblog put up. The corporate posited the transfer as of profit to the service provider inhabitants they work with, and alongside the official closure introduced a brand new initiative to encourage and collect buyer suggestions on the service provider aspect.
They’re calling it a “regional listening train” to be run starting subsequent yr, whereby they’ll work with native restaurant associations and chambers of commerce to listen to issues from native enterprise homeowners in their very own communities. This sounds comparable in design to Uber’s prior efforts to give attention to driver suggestions from a few years in the past so as to enhance the best way it really works with that aspect of its double-sided market.
Specializing in the wants of its service provider inhabitants is doubly vital given the present world pandemic, which has seen Uber Eats emerge as much more of a key infrastructure part within the meals service and grocery industries as individuals search extra supply choices so as to higher adjust to stay-at-home orders and different public security suggestions.