Fb acquires Kustomer for $1B – TechCrunch

Facebook acquires Kustomer for $1B – TechCrunch


Facebook makes a billion-dollar acquisition, we be taught extra about Twitter’s Clubhouse-style function and Moderna applies for emergency authorization for its COVID-19 vaccine. That is your Every day Crunch for November 30, 2020.

The massive story: Fb acquires Kustomer for $1B

Kustomer says it may give customer support groups higher knowledge and a extra unified view of the individuals they’re interacting with. So with this acquisition, Fb can enhance its choices for companies which have a presence (in some circumstances, their major digital presence) on the social community.

The phrases of the deal weren’t disclosed, however TechCrunch has confirmed that the deal worth was round $1 billion.

Fb isn’t the one social media firm making acquisitions to enhance its customer support options. Earlier this month, Snap bought Voca.ai, a startup creating AI-based voice brokers for name facilities.

The tech giants

Alphabet’s DeepMind achieves historic new milestone in AI-based protein structure prediction — The advance in DeepMind’s AlphaFold capabilities may result in a big leap ahead in areas like our understanding of illness, in addition to future drug discovery and improvement.

Twitter’s Audio Spaces test includes transcriptions, speaker controls and reporting features — Earlier this month, Twitter introduced it will quickly start testing its personal Clubhouse rival, known as Audio Areas.

With an eye for what’s next, longtime operator and VC Josh Elman gets pulled into Apple — Elman mentioned he might be centered on the corporate’s App Retailer and serving to “prospects uncover the perfect apps for them.”

Startups, funding and enterprise capital

HungryPanda raises $70M for a food delivery app aimed at overseas Chinese consumers — HungryPanda makes a Mandarin-language app particularly concentrating on Chinese language customers outdoors of China.

Materialize scores $40M investment for SQL streaming database — CEO Arjun Narayan advised us that each firm must be a real-time firm, and it’ll take a streaming database to make that occur.

Curio Wellness launches $30M fund to help women and minorities own a cannabis dispensary — The brand new fund, began by the Maryland-based medical hashish firm Curio Wellness, goals to assist underserved entrepreneurs coming into the hashish market.

Recommendation and evaluation from Additional Crunch

DoorDash aims to add $11B to its valuation during public offering — The supply platform gave a variety of $75 to $85 per share.

Strike first, strike hard, no mercy: How emerging managers can win — Buyers at Fika Ventures argue that “Cobra Kai” provides helpful classes for VC.

The road to smart city infrastructure starts with research — The precise know-how can improve any metropolis, however we have to perceive its impacts.

(Additional Crunch is our membership program, which goals to democratize details about startups. And till November 30 — that’s at this time! — you may get 25% off an annual membership.)

The whole lot else

Moderna claims 94% efficacy for COVID-19 vaccine, will ask FDA for emergency use authorization today — If granted the authorization, Moderna will be capable to present it to high-risk people resembling front-line healthcare employees.

FCC Chairman Ajit Pai will step down to make way for the Biden administration — Pai’s tenure has been a controversial one.

Original Content podcast: Just don’t watch Netflix’s ‘Holidate’ with your parents — However should you keep away from parental awkwardness, it’s a wonderfully ample holiday-themed romantic comedy.

The Every day Crunch is TechCrunch’s roundup of our largest and most essential tales. When you’d wish to get this delivered to your inbox day-after-day at round 3pm Pacific, you may subscribe here.



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