Cyberpunk 2077‘s launch has been the form of catastrophe we now anticipate from 2020. Launched on Dec. 10, the ridiculously hyped roleplaying sport was swiftly and extensively derided for having more bugs than the Montreal Insectarium, with flying vehicles and glitchy penises dominating the discourse. Now, Sony Interactive Leisure has introduced that not solely will it supply refunds to anybody who purchased the sport from its PlayStation Retailer, it is going to additionally cease promoting Cyberpunk 2077 altogether.
“SIE strives to make sure a excessive degree of buyer satisfaction, subsequently we are going to start to supply a full refund for all avid gamers who’ve bought Cyberpunk 2077 through PlayStation Retailer,” wrote Sony in a on its web site. “SIE will even be eradicating Cyberpunk 2077 from PlayStation Retailer till additional discover.”
That is an unprecedented and drastic transfer from Sony. It is comparatively widespread for video video games to have bugs at launch, which are sometimes mounted in post-release updates. Returning a PlayStation sport just because it is buggy hasn’t been an possibility, because the PlayStation Store’s refund policy states that “When you’ve got began to obtain or stream the bought content material you’ll not be eligible for a refund until the content material is defective.”
Nonetheless, the massive points in Cyberpunk 2077 and the huge discrepancies between its promise and product have pushed Sony to successfully declare the sport is, in reality, “defective.” Which means that PlayStation customers can get the refund they have been furiously demanding, nevertheless it additionally means Sony needed to delist Cyberpunk 2077 since it could’t promote a defective product.
“To be able to permit refunds, the sport then wanted to be ‘defective,’ however a ‘defective’ sport cannot proceed to be bought,” tweeted Waypoint‘s Patrick Klepek. “And so right here we’re.”
Mashable has reached out to Cyberpunk 2077 developer CD Projekt Purple for remark.
SIE strives to make sure a excessive degree of buyer satisfaction, and we are going to start to supply a full refund for all avid gamers who’ve bought Cyberpunk 2077 through PlayStation Retailer and need a refund. Please go to the next hyperlink to provoke the refund: https://t.co/DEZlC0LmUG.
— Ask PlayStation (@AskPlayStation) December 18, 2020
After all, gamers aren’t obligated to show of their cyberdeck. Cyberpunk 2077 will not disappear from customers’ PlayStation libraries until they ask for a refund, and a few have already declared their intention to keep their copy and await it to be patched. However many who bought the sport via the PlayStation retailer at the moment are flocking to the website to submit their refund request.
It is a disappointing state of affairs for CD Projekt Purple, which has been burning goodwill like Vin Diesel burns rubber. The extremely anticipated sport was notoriously plagued with growth points, with repeated delays and reviews of mandatory crunch stoking controversy earlier than Cyberpunk 2077 was even launched. Sadly, it does not seem like all that ache and onerous work paid off.