Atlassian at the moment announced a brand new version of its Jira undertaking administration software, Jira Work Administration. The corporate has lengthy been on a journey of bringing Jira to groups past the software program improvement teams it began out with. With Jira Service Management, it’s efficiently doing that with IT groups. With Jira Core, it additionally moved additional on this route, however Jira Work Administration takes this a step additional (and can exchange Jira Core). The concept right here is to supply a model of Jira that permits groups throughout advertising and marketing, HR, finance, design and different teams to handle their work and — if wanted — join it to that of an organization’s improvement groups.
“JIRA Software program’s this de-facto normal,” Atlassian’s VP of Product Noah Wasmer informed me. “We’re making simply big inroads with JIRA Service Administration proper now, bringing IT groups into that loop. We now have over 100,000 prospects now on these two merchandise. So it’s actually doing extremely properly. However one of many issues that CIOs say is that it’s actually robust to place JIRA Software program in entrance of an HR staff and the authorized staff. They typically ask, what’s code? What’s a pull request?”
Wasmer additionally famous that although Jira Software program is particularly meant for builders, about half of its customers are already in different groups that work with these improvement groups. “We predict that [Jira Work Management] offers them the extra contextually related software — a software that really helps them speed up and transfer quicker,” Wasmer stated.
With Jira Work Administration, the corporate is taking a look at making it simpler for any staff to trace and handle their work in what Wasmer described as a “common system and household of product.” As firm’s take a look at methods to do distant and hybrid work, Atlassian believes that they’ll want this type of core product to maintain monitor of the work that’s being completed. But it surely’s additionally in regards to the easy truth that each enterprise is now a software program enterprise and whereas each staff’s work touches upon this, advertising and marketing and design groups typically nonetheless work in their very own silos.
These completely different groups, although, even have fairly completely different expectations of the consumer interface they should handle their work most successfully. So whereas Jira Work Administration options the entire automation options and privateness controls of its brethren, it’s based mostly round a barely completely different and simplified consumer interface than Jira Software program, for instance.
What’s much more essential, although, is that Jira Work Administration provides quite a lot of views for groups to enter and manipulate their information. To get new customers onboarded rapidly, Atlassian constructed a set of templates for a few of the most typical use instances it expects, although customers are clearly free to customise all these completely different views to their hearts’ — and enterprise wants’ — content material.
Atlassian additionally modified a few of the language round Jira tickets. There are not any ‘tales’ and ‘bugs’ in Jira Work Administration (except you add them your self) and as a substitute, these templates use phrases like ‘duties,’ ‘belongings’ (for design use instances) or ‘candidates’ (for HR).
Given the truth that spreadsheets are the common language of enterprise, it’s possibly no shock that the Listing view is core right here, with an Excel/Airtable-like expertise that ought to instantly really feel acquainted to any enterprise consumer. It’s in-line editable and fully abstracts away the same old Jira ticket, although beneath, it’s the identical taxonomy and infrastructure.
“We actually wished individuals to stroll into this product and simply perceive that there’s work that must be completed,” Chase Wilson, the pinnacle of product advertising and marketing for Jira Work Administration, stated. He famous that the staff labored on making the expertise really feel snappy.
The opposite view obtainable are fairly simple a calendar and Gantt chart-like timeline view, in addition to the standard Kanban board that has lengthy been on the core of Jira (and Agile on the whole).
Jira Work Administration additionally lets customers construct kinds, utilizing a drag and drop editor that makes it straightforward for anyone inside a corporation to construct kinds and gather requests that approach. Just a few weeks in the past, Atlassian introduced the acquisition of ThinkTilt, the corporate behind the favored no-code from builder ProForma and it seems to be like it’s already placing this acquisition to work right here.
As Wasmer pressured, Jira Work Administration is supposed to assist completely different groups get work completed in a approach that works finest for them. However as a result of Jira is now a household of merchandise, it additionally permits much more cross-team collaboration. Meaning a improvement staff that’s engaged on implementing a GDPR requirement can now construct a workflow that ties in with the undertaking board for a authorized staff that then permits authorized to carry up a software program launch till it approves this new characteristic.
“We hear about this on a regular basis at the moment,” he stated. “They simply stick the authorized staff into JIRA Software program — and it over-inundates them with data that’s not related to what they’re attempting to get completed. Now we will expose them. And we additionally then get that authorized staff, that advertising and marketing staff, uncovered to completely different templates for various work. What they’re discovering is that when they get used to it for that must-do use case, they begin saying: Properly, hey, why don’t I exploit this for contract approvals on the finish of the quarter?’”
As for pricing, Atlassian follows its identical normal template right here, providing a free tier for groups with as much as 10 customers after which the paid tiers begin at $5/consumer/month, with reductions for bigger groups.
Trying forward, Atlassian plans so as to add extra reporting capabilities, native approvals for quicker signoffs and extra superior performance throughout the brand new work views.
It’s price noting that Jira Work Administration is the primary product to return out of Level A, Atlassian’s new innovation program “devoted to connecting early adopter prospects with product groups to construct the following era of teamwork instruments.”