Aaron Epstein is a 90-year-old resident of North Hollywood, California. He is been an AT&T buyer since 1960, and he is completely fed up with the corporate’s failure to improve his 3Mbps DSL service to a contemporary web connection.
He was so pissed, actually, that he spent $10,000 on a print advert in Manhattan and Dallas editions of the Wall Road Journal on February 3 to yell at AT&T CEO John Stankey for it:
Expensive Mr. Stankey,
AT&T prides itself as a frontrunner in digital communications.
Sadly, for the individuals who stay in N. Hollywood, CA 91607, AT&T is now a serious disappointment.
Lots of our neighbors are the inventive technical employees within the Common, Warner Brothers, Disney studios within the adjoining metropolis of Burbank and our metropolis.
We have to sustain with present know-how and have seemed to AT&T to produce us with quick web service. But, though AT&T is promoting speeds as much as 100 MBS for different neighborhoods, the quickest now obtainable to us from ATT is simply 3 MBS.
Your rivals now have speeds of over 200 MBS.
Why is AT&T, a number one communications firm, treating us so shabbily in North Hollywood?
Mr. Epstein’s gambit paid off, in accordance with NBC News: Stankey known as him personally for just a few days, and the corporate scrambled to finish its deliberate enlargement of AT&T Fiber in his neighborhood.
Nonetheless, as The Verge factors out, you shouldn’t have to publicly humiliate AT&T to get usable internet.
AT&T customer since 1960 buys WSJ print ad to complain of slow speeds [Jon Brodkin / Ars Technica]
90-year-old man takes out $10K ads to tell AT&T CEO about slow service [Minyvonne Burke / NBC News]
You shouldn’t have to publicly humiliate AT&T to get usable internet [Mitchell Clark / The Verge]
Picture: Tdorante10 / Wikimedia Commons (CC-BY-SA 4.0)